JU SUPPORT // DISCORD FIRST
START HERE.
HANDLE IT IN DISCORD.
The website only creates the request. The actual support conversation, files, staff replies and ticket history stay inside your private Discord channel.
NO ROLE REQUIRED PRIVATE DISCORD ROOM ONE THREAD ONLY
JU // HANDOFF ENGINE READY
DISCORD SUPPORTPRIVATE CHANNEL
01IDENTITYDiscord OAuth
02REQUESTCategory + context
03HANDOFFOpen Discord app
04SUPPORTStaff + files + chat
WEBSITE = CREATE DISCORD = CONVERSATION TRANSCRIPT = ARCHIVE
01
CREATE PRIVATE REQUEST
Route the issue.
No Premium, Free or Community role is required. We only need your Discord identity so the private channel belongs to the correct account.